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Content Management From Vendor Selection to Successful Rollout
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Executive summary of the article at http://www.infotoday.com/online/nov02/white.htm
- content management software (CMS) provides a platform for managing the creation, review, filing, updating, distribution, and storage of structured and unstructured content. One of the attributes of such a platform is that it enables all these functions to be carried out in a design- and format-independent way, with no fixed relationships between any two items of content.
- Article covers:
- Intranets and extranets
- Vendor selection - Develop short list of four to six vendors
- Comparing Approaches
- Migration of legacy content, use of XML, budget, creating a weighted score for each vendor based on relative importance of criteria.
- Scoping study - Assess the risks of the project, and includes an implimentation schedule
- To pay or not to pay - Some vendors charge for the scoping study.
- Vendors view is that there is important information in the report that has a value to the organization even if the vendor is not selected
- Project Management
- A CMS is probably the most complex rollout an organization will manage.
- Documentation
- Roll-out schedule
- Communications and training
- Make, buy, adapt
- Similar decision process used for CMS whether it is made in house, bought from outside, open source software is used, or an ASP solution is chosen.
- From the time the specification for the CMS has been prepared to the date of full implementation could easily be 9 months.
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