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Sprint PCS Advantage AgreementSprint PCS Advantage Agreement
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The Sprint PCS Advantage Agreement ("Agreement") is your Agreement for Sprint PCS Service from Sprint and includes the terms of your service plan and the most recent Sprint PCS Terms and Conditions of Service ("Ts and Cs"). Carefully read all these terms which include, among other things, a MANDATORY ARBITRATION of disputes provision. A copy of the Ts and Cs comes with your phone, and is also available at Sprint Stores, www.sprintpcs.com, or through our Customer Service Solutions department. We may occasionally modify the Ts and Cs, so make sure you have the most current version.
Term Agreements: If your Agreement requires you to keep a phone active/maintain a line service for a minimum Term, the Term begins on the phone activation date; for customers changing service plans, the Term begins when the new service plan is selected. You may terminate any line service before its Term ends by calling *2, however you will be responsible for an EARLY TERMINATION FEE of $150 ("Fee") for each line of service terminated early. Also, you must pay the Fee if we terminate service because of your default. You do not have to pay the Fee if you terminate under our Satisfaction Guarantee policy or where the Ts and Cs allow you to do so without the Fee. Payment of the Fee does not satisfy other outstanding obligations owed to us, including maintaining Term Commitments as to other lines of service on your account, or service or equipment related charges.
Service plans, customizable/upgrade options and special offers are available from 7/11/04 to 8/28/04, and may not be available everywhere or combinable with certain other promotions /options. Coverage is not available everywhere. See our mapping brochure for approximate outdoor coverage information. Plans are subject to credit approval. Taxes, surcharges (including a USF charge which may change monthly – 2.16% as of the print date of this brochure – and cost recovery fees of $.80) or other fees which vary by market, not included. Surcharges and fees are not taxes or government required charges. Call 1-866-770-6690 for the up to date amount of the USF charge and information on cost recovery charges. A non-refundable $36.00 phone activation fee applies to new activations, certain service plan changes or upgrades of equipment. A deposit of up to $500 may be required to establish service. Service requires a phone compatible with our network. Monthly service charges may not be refundable if service is terminated before your billing cycle ends. See additional in-store materials for complete details on services or options not included/fully described in this brochure (e.g., Sprint PCS Ready Link, Equipment Replacement, etc.).
Basic Services: All phone usage, including incoming and outgoing calls, incur charges. Unused plan minutes do not carry forward. Except with certain plans, included plan minutes are not good for local or long-distance off-network roaming calls. International roaming rates will vary. On a call that crosses time periods, minutes are deducted or charged based on the call start time. Calls are rounded up to the next whole minute. With the Sprint PCS to PCS Calling option, minutes are deducted first from Sprit PCS to PCS Calling option minutes and then from service plan minutes. Sprint PCS to PCS Calling only available on calls placed directly between separate Sprint PCS Phones (not through voicemail, Directory Assistance, or other indirect methods) while each are on the Sprint Nationwide PCS Network. SMS Text Messages are $.10 per message received and sent.
Sprint PCS Vision (Data) Services: Services require a Sprint PCS Vision Phone or device and are not available while roaming off the Sprint Nationwide PCS Network. Data usage is calculated on a per kilobyte basis. Data usage is rounded up to the next whole kilobyte. Rounding occurs at the end of each session or each clock hour and, at that time, we will deduct accumulated data usage from your plan, or assess overage or casual usage charges. You are responsible for all data activity from and to your phone/device, regardless of who initiates the activity. You will be charged for partial/interrupted data downloads, including data that is automatically resent, and for unsuccessful attempts to reach websites, use applications or services. As long as you are logged on the Sprint Nationwide PCS Network, you will incur data usage charges. Additional data is used in transporting and routing on our network, and data may be automatically resent due to interrupted or partial downloads. For this and other reasons, estimates of data usage will vary from actual use. In certain instances, we may delete premium and non-premium items downloaded to available storage areas (e.g., personal vault), including any pictures, games, ringers or screen savers. Your invoice will not separately identify the number of kilobytes attributable to your use of specific sites, sessions or services used. Downloading or use of Premium Services are generally not included with Sprint PCS Vision access.
Sprint PCS Free & Clear America: Not available with single-band or digital-mode only phones, or to customers residing in an area not covered by the Sprint Nationwide PCS Network. Sprint may terminate service if a majority of minutes in a given month are used while roaming off the Sprint Nationwide PCS Network. International calling including in Canada and Mexico is not included. Usage in Expanded Voice Coverage areas may, in some instances, be invoiced after 30-60 days. When calling from Expanded Voice Coverage Areas: (a) Sprint PCS Vision and Sprint PCS to PCS calling services are not available; and (b) certain calling features (Voicemail, Caller I.D., Call Waiting, etc.) may not work.
Sprint PCS Add-a-Phone: Requires a minimum two-year Term agreement for each phone/line of service added ("Secondary Line"). The first phone activated on the service plan ("Primary Line") and Secondary Lines may have different Term commitment end dates. If the Primary Line on the account is terminated prior to the expiration of the Term of any Secondary Line, a Secondary Line must move to the Primary Line position.
Voice Command: Is not available while roaming off the Sprint Nationwide PCS Network. Calls to 911 or similar emergency numbers cannot be placed through Voice Command. You may dial "911" on your phone in an emergency. When you dial or complete a call using Voice Command, airtime and applicable long distance charges begin when you press or activate the TALK or similar key.
Sprint PCS Ready Link: Requires a Sprint PCS Ready Link Phone, which must be activated on a Sprint PCS Service Plan with a Sprint PCS Ready Link option. Sprint PCS Ready Link is not available with a starter or emergency service plan or with any devices used as a modem.
Sprint PCS International: For verification purposes, activation of plan may take approximately 1 to 3 days, additional information may be required during verification process.
2 Month Free Offers: If you do not wish to continue with the service after the initial 2 months, you must contact us prior to the billing end date of your second invoice to avoid charges. Additional charges apply for premium content.
Sprint PCS 14-day Risk-Free Guarantee: Requires return of your complete, undamaged Sprint PCS Phone with the original retailer's proof of purchase within 14 days. We will send a refund either by check or a charge-card credit.
© 2004 Sprint Spectrum. All rights reserved. Sprint and the diamond logo, and all other Sprint marks are trademarks of Sprint Communications Company L.P., used under license. Print | Close
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