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Palm Treo Class Action Lawsuit

Either the Treo really stinks, or Palm pissed off the wrong law firm. A class action lawsuit filed in California today claims that Palm Treos:

“suffered from extremely poor sound quality and buzzing, choppiness, speakerphone problems, poor and broken screens, phone crashes, software crashes and electrical surges. When Palm replaced phones in response to these problems they replicated the problems by providing consumers refurbished phones subject to identical issues.”
The Treo is in good company, of course. The last day to file your settlement claim in the suit against Apple and its shoddy iPod batteries is next week.

Disgruntled users are suing the handheld/smart phone maker over all the technology related issues. According to the documents filed with the Superior Court of The State of California in the county of Santa Clara, the complaint centers around three basic problems.

In fact, these phones suffered from extremely poor sound quality and buzzing, choppiness, speakerphone problems, poor and broken screens, phone crashes, software crashes and electrical surges. When Palm replaced phones in response to these problems they replicated the problems by providing consumers refurbished phones subject to identical issues. A lot of bloggers had previously complained about Treo. Mary Hodder’s post on Treo is here. Engadget had reported Treo 650’s memory problems back in November 2004.

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