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Microsoft Rumored To Tighten Up The Certification Process By Demanding Client Reviews From Cert HoldersMicrosoft Rumored To Tighten Up The Certification Process By Demanding Client Reviews From Cert Holders
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By Garnet
Subjects > Computers > Microsoft > Microsoft Certification
One of my associates wrote me about the problems one of his friends is having with an inexperienced Microsoft Certified consultant. It's a comical tale of the blind leading the blind, of neither the consultant or the friend wanting to listen to my associates trouble shooting suggestions, spiced with tales of how the consultant and the friend are being baffled over things as simple as not knowing to clear the cookies in their web browser....
My associate related the rumor that Microsoft is going to be tightening up the certification process.
Interesting... My response follows....
Names have been changed to protect the inept...
My response:
That change in the certifications sounds interesting... But, I think that sucks in a way... Suppose I go out and spend the thousands of dollars needed to study for and take the Microsoft Certification Tests, just to get a Microsoft Certification. But after I am done, I don't bother with having any, or at least not very many, clients (very likely in my case). Does that mean I could lose my cert for lack of clients to give me favorable reviews? That sounds crazy....
Further more, it seems like a sticky legal ground for Microsoft to force me to tell them who my clients are, which is what my having giving them reviews about me from my clients would do. Why should Microsoft have a right to pull my certification if I refuse to tell them who my clients are? Zeemore was always trying to force that kind of situation on our sales partners, demanding records of all their sales and sales efforts and attempts so he could later do an end run around them if he wanted.......
On the surface, it sounds like a wonderful idea for Microsoft to try and replicate the eBay feedback system, but I think privacy advocates should cry foul about this one....
Also, in my opinion, clients would be well advised not to write reviews for consultants, for the same reasons that most businesses won't give real job references anymore that goes at all beyond the basic facts of "yes we employed so-and-so from date to date, and their job title was blat": If a consultant lost their Microsoft Certification because of a review that was at all incorrect, then the consultant could probably take action against the client, and maybe also Microsoft. Loss of a cert could drammatically impact someone's future ability to work.
Seems like a legal morass that Microsoft should be smart enough to avoid.... Nope, I think it's up to Microsoft to have tough enough tests that they can certify even people who don't have clients.... And you're exactly right, it's tough to test for broader skills like trouble shooting skills that are part of broader experience. And if Microsoft can't do it, how the heck is a client, who knows less than the alleged Microsoft Certified Engineer, supposed to test someone like John before hiring them?
- Garnet
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