Microsoft Error Response To A FrontPage Crash

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How Microsoft Responds To Some Frontpage Crashes

Automated reporting system helps Microsoft gather information about crashes in their applications

Example of the kinds of information Microsoft asks for when an application crashes

Subjects > ... > Web > FrontPage

FrontPage crashed while I was working out a solution for Dynamic Web Template on FrontPage not updating all pages .

I was begged to submit a bug report, and then asked by Microsoft to fill out a questionaire ( http://watson.microsoft.com/survey/1033/report.asp?surveytype=office11&iBucketTable=1&iBucket=57473602&LCID=1033&Brand=Office11Crash&OS=5.1.2600.2.00010300.1.0&DWVer=11.0.5515.0&skulcid=1033 ) about what I was doing:

• Microsoft apologizes for the inconvenience caused by the error you just experienced. Please fill out and submit the following survey. The information you provide will help us find and fix this problem.
• What task were you doing just before the error occurred? Please provide a description. If you have steps that can be used to reproduce the problem, please provide these steps:
• Example: "Error occured when I tried to paste an AutoShape?Create from Excel into Outlook Calendar. 1: Start Excel, 2: Insert Autoshape, 3: Edit Copy, 4: Start Outlook Calendar, 5: Edit Paste."
• If Microsoft needs more information about this problem, may we contact you personally?

• Contact Email:
• Contact Phone: (ex. 425-555-5555)
• Operating System: <Please Choose> Windows XP Windows ME Windows 98 Windows 95 Windows Server 2003 Windows 2000 Windows NT 4.0
• This problem: <Please Choose> Always Happens Sometimes Happens Happened once
• Please describe your computer setup. (optional)
• Example: "Dell OptiPlex?Create GXa PII-233/64Meg RAM, Sound card: Sound Blaster Live! Platinum 5.1"
• When you have finished all sections press the Submit button:

I sent Microsoft the following message:

• I was attempting to get around a problem of FrontPage not updating DWT pages on a web host that I have an account on. Site has 60+ pages attached to a single DWT. (Apparently the webhost is using Frontpage extensions on windows server (www.neureal.com)).... I found reference to such a setup not being able to update shared pages. But I did see it work, so I was trying the following:
• Opened up frontpage, loaded the .DWT for my site, then loaded a web page, changed the DWT, then hit save all. Just after accepting "yes" to change the 1 attached page, Frontpage crashed.

To this, I got the following automated response: ( http://watson.microsoft.com/survey/1033/received.asp?SURVEYTYPE=office11&LCID=1033 )

• Thank you for taking the time to file this problem report.
• This report is not a formal product support incident.
• Please visit this site for more information on product support.

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