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Usually I cut these guys off and go through the junkbusters script, but I let these guys go on. The hilarious thing, is that during this spiel they were telling me how after I used up my minutes, I could call them an order more cards. After I'd interrupted the telemarketer several times, he told me he was going off the recording for a moment to tell me something... He then whispers "Don't call back for more cards, that's all I can say." Then he goes back on the recording, and tries to run his script again. Unfortunately I still wouldn't cooperate exactly, and suddenly his system was stricken with technical problems.
I think you have to be very careful with such phone calls. If you answered simple yes and no, with lots of pause around it, they could easily digitally alter the recording to make it sound like you were agreeing to their questions and to receive and be charged for their "product". So be careful. It's probably better to use the [JunkBusters Script].
The called again the next night, and gave the same customer service number, 1-800-273-6116. This time they thought yet someone else was living at my place. I told them I'm already waiting for my introductory packet, and the rep knew my name. I asked her if they had a website, and she said no. I told her I couldn't believe such a competitive company as her own wouldn't have a website, and she told me I could call customer service to ask about it. I told her that I'd already written an article about them, maybe should could look it up on the internet and read about the nice things I have to say about them (here).
More information here: http://www.galwaycommunications.com
January 27, 2004 - Galway Communications calling again.... Says they got my number from home tv shopping, internet, catalog.... american wade, kitchenware.... They say their records show I purchased from Ideal Village. They claim that they are a marketing partner of Ideal Village.
Todays pitch: .99 cents a minute phone card. Wants me to pay $54 for trial period. "We're introducing you to Galway, we give you additional 5000 minutes phone card for free. Full money back guarantee."
Toll free number: 1-800-273-6116. The address they gave is:
Galway Communications 1820 East First Street Suite 440 Santa Anna California 92705
I asked her to find the phone number of Ideal Village. http://www.idealvillage.com Of course this domain is only under construction.
They claimed their URL was: http://www.galwaycommunications.com. Of course this doesn't work at all.
Just checked again.... Actually they have a very informative website, guess their server was down the other day. Check out http://www.galwaycommunications.com to learn more.
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